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People, culture

Bundaberg
Community Access Care
Posted: 14 January
Offer description

People, Culture & Compliance Coordinator


At Community Access Care (CAC), culture and compliance go hand in hand. We're seeking a People, Culture & Compliance Coordinator with NDIS industry experience who is ready to step into a role with responsibility, influence, and accountability.

This role suits someone who is approachable and supportive, yet confident, structured, and firm when it comes to expectations, compliance, and professional standards.

About Community Access Care

We are a NDIS and NIISQ registered provider committed to empowering participants and delivering real outcomes. We offer accommodation and support programs for children, young people, and adults with disabilities and mental health challenges.

About the Role

Reporting to the General Manager, you will play a key role in supporting our team and driving positive culture initiatives. This role involves:

* Providing advice on HR matters and ensuring compliance with Fair Work Act and SCHADS Award.
* Supporting quality processes including driving audits, document reviews, and preparation for external certification.
* Addressing performance, conduct, and compliance matters early and professionally
* Planning, promoting, and running team-building events that strengthen culture and connection.
* Maintaining and creating relevant positions descriptions and employment related contracts in line with relevant legislations and awards.
* Reinforcing policies, procedures, and NDIS Practice Standards in day-to-day operations.
* Overseeing the management of the People & Culture Officer and Administration Team.
* Driving continuous improvement and maintaining compliance records.

What We're Looking For

* Experience within the NDIS industry (e.g., Support Worker, Support Coordinator, or similar roles - highly desired).
* Experience in HR or People & Culture roles, ideally within the NDIS sector.
* Strong understanding of Fair Work Act, SCHADS Award, and WHS principles.
* Excellent communication, time management, and organisational skills.
* Strong attention to detail.
* Ability to work independently and as part of a team.

What We Offer

* Full-Time or Part-time Position - we are flexible
* Competitive wages relevant to the qualifications and experience.
* Career growth opportunities in a progressive organisation.
* Access to an Employee Assistance Program (EAP)
* Corporate Uniforms
* Salary packaging options (including vehicles)

Mandatory Requirements

Before starting, you must hold or be eligible to apply for the following (at your own expense and maintain them throughout employment):

* QLD Working with Children Card - No Card/No Start
* NDIS Worker Screening Check - No Card/No Start
* Valid Driver's Licence
* Completed the NDIS Worker Orientation Module & Supporting Safe and Enjoyable Meals Module
* The right to work in Australia

We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, culturally diverse individuals, and people with disabilities.

Apply now to start your new career with Community Access Care Pty Ltd. Call and speak with Sharee on if you have any queries about this role.

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