Systems Administrator/Systems Lead Lead and manage IT and network infrastructure both on-premises and in the cloud. This role involves hands-on support, vendor management, security, project delivery, and driving efficient systems and processes. Key Responsibilities:Manage IT systems, network infrastructure, and outsourced partnersPlan, monitor, and automate IT processes for efficiency and cost-effectivenessEnsure security measures and access levels are maintainedRecommend and implement improvements to systems and workflowsManage system implementations/upgrades, including stakeholder consultation, UAT, and trainingMaintain systems, equipment, and IT contracts for optimal performanceDevelop and maintain disaster recovery strategies and proceduresCoach, lead, and train IT staffProvide hands-on application support (SAP, Salesforce, Web, Talend, Jobtrak)Desktop support, troubleshooting hardware/software issues, and user supportAdminister desktops, PCs, and IT assets/licensesDocument system enhancements, SOPs, and processesParticipate in IT planning and technology design to meet business needsSupport company initiatives related to productivity, efficiency, and compliance
Key Areas & % Time:Project Management: 20%Security & Compliance: 10%Troubleshooting & Issue Resolution: 10%Vendor & Partner Management: 10%Application Middleware Support: 10%Desktop Support: 10%Documentation of systems/SOPs: 15%Coaching & Staff Performance: 15%
Selection Criteria:Minimum 3 years relevant IT experienceBachelor's degree in Computer Science or related fieldStrong problem-solving and troubleshooting skillsExperience with Windows AD, Azure Cloud, SQL Server, Virtualisation, SSL, DNSCyber Security knowledgeExcellent verbal and written communicationComfortable managing and leading a teamIndustry/vendor certifications (MCSA, CCNA, etc.) preferred
Attributes/Values:Proactive, can-do attitudeWorks independently under pressureTeamwork and collaborationPositive, solution-focused approach
By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.