We are seeking a skilled and enthusiastic Passenger Service Agent to join our team at Adelaide Airport. In this role, you will be responsible for ensuring the timely, efficient, professional, and safe facilitation of passengers through security checkpoints.
Key Responsibilities:
* Customer Service: Deliver exceptional customer service to all passengers, ensuring their needs are met in a timely and professional manner.
* Queue Management: Effectively manage passenger queues to minimize wait times and ensure smooth airport operations.
* Teamwork: Work collaboratively with colleagues to achieve common goals and maintain a positive work environment.
* Safety and Security: Ensure compliance with safety and security regulations, taking corrective action where necessary.
Requirements:
* Candidate Profile: Proven experience in customer-facing roles, with excellent communication and interpersonal skills.
* Essential Skills: Ability to work effectively in a fast-paced environment, handle pressure and stress, and adapt to changing situations.
* Desirable Qualifications: Previous experience in airport operations or customer service roles.
What We Offer:
* A Competitive Salary: A market-competitive salary package that reflects your value to our organization.
* Ongoing Training and Development: Opportunities to develop your skills and knowledge in a supportive and dynamic environment.
* A Positive Work Environment: A collaborative and inclusive workplace culture that values diversity and promotes well-being.