Customer Service Specialist
We are seeking a skilled and enthusiastic Customer Service Specialist to join our retail team.
In this role, you will provide exceptional customer service, assist with stock management, and maintain a clean and inviting store environment.
You will help customers find the perfect fit, work collaboratively with your team, and bring a positive attitude to every shift. This part-time position requires 8 hours a fortnight.
Main Responsibilities:
* Provide outstanding customer service, ensuring a positive shopping experience
* Assist customers with product selections and offer styling advice
* Maintain store appearance, ensuring it's clean, organized, and visually appealing
* Handle transactions efficiently and accurately at the register
* Stock and replenish merchandise, ensuring product availability
* Support store operations, including inventory management and visual merchandising
About You:
* Passion for providing style advice and making a difference in customers' lives
* Experience in a customer-facing sales/retail role in a team environment
* Able to commit to a shift pattern and some flexibility to assist in peak trade periods
* Ability to adapt your selling style to meet the needs of each customer
Benefits:
* Epic discounts on top brands
* Community collaboration and charity support
* Training and development opportunities
* In-store incentives
* Well-being programs, including mental health support