Island Operations Coordinator
The opportunity to work on a 5-star island resort awaits. We are hiring a Beach Club Attendant to join our team at Lizard Island Resort.
This role is part of our Activities and Marine Division, focusing on the coordination of guest-facing operations to ensure seamless experiences for our guests. You'll be responsible for greeting guests, managing schedules, preparing equipment for tours, maintaining guest records, and facilitating communication across departments.
Key Responsibilities
* Greet guests and coordinate their activities
* Manage schedules and prepare equipment for tours
* Maintain guest records and communicate with departments
You will also assist with beachside guest inductions and snorkel gear fittings as needed.
About the Role
This is an ideal opportunity for those who thrive in fast-paced environments and are organized, proactive, and passionate about delivering exceptional service.
What You Will Do?
* Record upkeep and administrative duties
* Coordinating tour and transfer bookings
* Cleaning equipment
* Ensuring the consistency, quality, and integrity of guest service delivery
* Undertaking a combination of meeting and greeting incoming and outgoing guests, conducting tours, activities, and property transfers
* Maintaining a safe work environment by assisting with implementation of OH&S policies and procedures
* Ensuring timely service to guests
* Creating special experiences for guests
* Maintaining a collaborative team environment
Knowledge of the marine/park environment, island flora, fauna, and bird and animal life is essential. Valid first aid and CPR certificates, along with RSA certification and Long Range Operator Certificate of Proficiency, are required.
PADI or SSI Dive master or PADI instructor certification and current AS 2299 diving medical certificate are highly regarded. Current Padi Diving Insurance (Public Liability and Diver Evac) and PADI/SSI membership are also essential.