Deliver accountable and collaborative integrated child protection services for complex and sensitive cases in a manner that respects the culture and context of each child, young person, family and community in accordance with departmental policies and procedures, statutory responsibilities, and the child protection framework for practice.
Work collaboratively with colleagues, stakeholders, including children, young people and their families, NGOs, service providers, medical professionals, police and others to provide high quality strength-based child protection practice in complex and sensitive cases.
Participate and contribute productively as a team member to form culturally appropriate, professional working relationships with colleagues, stakeholders, including children, young people and families, Non-Government Organisations (NGOs), and other service providers.
Foster a culture and philosophy of quality frontline service delivery based on collaboration, cooperation, commitment to excellence and professional ethics.
Maintain high quality case records in accordance with departmental case management requirements. Prepare, and support less experienced Child Safety officers prepare, quality case management reports.
Participate and contribute to a culture of continuous learning, training and professional development to ensure practice knowledge and skills are contemporary and evidence based.
Draw on professional practice experience in relevant child protection fields to provide coaching and mentoring to new and less experienced Child Safety Officers and to Child Safety Support Officers by providing support and advice and demonstrating quality practice to develop their skills and knowledge.
- Develop and contribute to continuous quality improvement strategies.This work is licensed under a Creative Commons Attribution 3.0 Australia License.