Executive Manager, Learning Experience Design
Create your best future and join Westpac as an Executive Manager, Learning Experience Design.
Responsibilities
As a Learning Experience Design Manager, you'll play a pivotal role in shaping how our people learn, grow and perform. This specialist position focuses on designing and developing high‐quality, human‐centred digital learning experiences that genuinely lift capability and support performance across the organisation. Drawing on your expertise across instructional design, digital and multimedia design, UX thinking and AI‐enabled workflows, you'll create engaging, innovative learning solutions that are intuitive, accessible and fit for purpose. You'll bring a strong eye for digital craft and user experience, ensuring learning assets are technically sound, visually engaging and a pleasure to use.
You'll take end‐to‐end ownership of solution feasibility, accessibility and design quality, ensuring all learning experiences meet enterprise standards and technical requirements—while always keeping the learner front of mind. You'll also play a broader role in uplifting capability across the learning practice.
* Coaching and uplifting learning designers, modelling best‐practice learning design and providing clear, actionable feedback
* Setting, governing and continuously improving learning design standards across the organisation to ensure consistent, user‐centred and accessible learning experiences
Qualifications
* Significant experience in L&D or organisational development within large, complex organisations
* Proven ability to engage, influence and challenge senior leaders and executives
* Experience operating at a senior level and leading through influence and governance
* Strong capability in modern digital learning tools
* Confidence using AI‐enabled tools to support content creation, optimisation and quality
* Experience translating complex stakeholder needs into clear, engaging digital learning solutions
Why join us?
* Special offers on banking products and discounts from top brands, including generous employee‐only mortgage rates
* Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave
* Tailored learning and development opportunities to help you grow your career within the bank
* Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives
We're all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the 'Diversity, sustainability and flexibility' section.
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