Job Description:
We are seeking a skilled Sales Associate to deliver exceptional customer service in a fast-paced, specialty retail environment.
* To be successful in this role, you will need to provide sincere, friendly, and energetic customer service by exemplifying excellent customer service standards.
* You will warmly welcome our customers and assist them with special services including gift wrapping, gift registry, locating merchandise, special orders, back orders, deliveries, and furniture orders.
Key Responsibilities:
* Efficiently and accurately perform register transactions (e.g., sales, returns, and exchanges).
* Maintain and demonstrate knowledge of our products, features, benefits, current sales, and promotions.
* Utilize effective selling techniques to build multiple sales and increase productivity.
* Achieve established sales and contest goals.
* Assist in the implementation and maintenance of visual merchandise presentation, signage, and lighting.
* Uphold store and stockroom maintenance and cleanliness standards.
* Perform other duties as assigned by management.
* Comply with all company policies and procedures.
Requirements:
* Retail sales experience, ideally in specialty retail and/or homewares, with strong client relationship skills.
* Possess a passion for homewares and/or food.
* Harness the ability to connect with customers through service and selling.
* Enjoy engaging with customers, discovering their stories, style, and lifestyle to connect them to the right products.
* Have the confidence and passion to anticipate customer needs and solve problems.
* Be most successful when provided with clearly defined sales goals and metrics.
* Possess effective communication, organizational, and leadership skills.