About the Role
Our client seeks an experienced Hospitality Professional to lead a dynamic team. This is a full-time permanent position offering opportunities for career growth and development in the hospitality industry.
Key Responsibilities:
* Oversee daily operations, including reservations, reception, room service, and housekeeping activities.
* Supervise security arrangements, garden maintenance, and property upkeep.
* Plan and coordinate bar, restaurant, function, and conference activities.
* Ensure compliance with liquor laws and regulations.
* Monitor customer satisfaction and implement service improvements.
* Oversee accounting and purchasing activities.
* Ensure workplace safety standards are met.
* Provide guests with local tourism information and arrange tours and transportation.
* Recruit, train, supervise, and evaluate hotel staff to maintain high performance standards.
* Prepare and manage departmental budgets, monitor financial performance, and control operational costs.
* Coordinate with sales and marketing teams to develop promotional activities and attract new business.
* Liaise with suppliers and negotiate contracts for goods and services.
* Develop and maintain relationships with corporate clients and travel agencies.
* Prepare operational reports for senior management and stakeholders.
Requirements:
* Associate degree, advanced diploma, or diploma in hospitality (relevant experience may substitute formal qualifications).
* At least one year of experience in hotel management or hospitality operations.
* Strong leadership and team management skills.
* Excellent customer service and communication abilities.
* Financial management and reporting capabilities.
* Attention to detail and commitment to quality standards.
* Ability to work independently and make sound decisions.
What Our Client Offers:
* Competitive salary of $75,000 - $80,000 per annum.
* Superannuation contributions.
* Full-time permanent employment.
* Opportunities for professional development.
* Stable work environment.