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Junior it support

Hays
IT
Posted: 2 April
Offer description

Junior IT Support- Linux | Melbourne - Clayton (near Monash University) | ContractWe are seeking a Junior IT Support professional with Linux exposure to support a large-scale technology environment during a system refresh and audit phase. This is an excellent opportunity for an IT student or early-career professional to gain hands-on experience in a complex, real-world environment alongside a senior IT specialist.The role is ideal for someone who is technically curious, mature in approach, and comfortable working independently with minimal supervision. Key Responsibilities Assist with a laptop refresh program, including replacement of legacy devices Conduct a detailed audit of IT assets, ensuring accurate data capture Document hardware, operating systems, configurations, and usage details Support remediation activities following the audit phase Provide basic Linux-based support (primarily troubleshooting and setup) Work respectfully with highly specialised end users who may be protective of their systems Maintain accurate records and follow established IT processes About the Environment You will be supporting a scientific and research-focused user base, where attention to detail, discretion, and professionalism are critical. Users may have unique setups and requirements, so a thoughtful and non-intrusive approach is essential. Skills & Experience Exposure to Linux (academic, personal, or home lab experience is sufficient) Studying or recently completed a degree in IT, Computer Science, or a related field Strong attention to detail and documentation skills Comfortable working independently in a structured environment Mature communication style and professional demeanour No formal commercial IT experience is required - aptitude, attitude, and willingness to learn are more important than experience. Why Apply? Gain hands-on IT experience directly related to your studies Flexible working arrangements suitable for part-time study Opportunity to grow into more advanced remediation and engineering tasks Exposure to a unique, large-scale technical environment A valuable stepping stone into a long-term IT career If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. 2988574

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