Are you an experienced administrator who thrives in a fast-paced environment and enjoys supporting teams to keep operations running smoothly?
We're seeking a motivated and customer-focused Administration Officer to join our Gold Coast Windows & Doors team on a part-time, fixed-term basis (24 hours per week) to cover maternity leave. The role will run from April 2026 to December 2026, with potential for extension.
In this key role, you will be the first point of contact for customers and provide essential support to our operations team. You'll work alongside dedicated professionals who take pride in delivering high-quality products and outstanding service.
About G.James
G.James Glass and Aluminium is a leading Australian family-owned company employing over 1,800 people nationwide. We are recognised for our quality, stability, and strong commitment to developing our people.
The Role
As an Administration Officer, you'll play a central role in ensuring the branch operates efficiently while contributing to a positive customer experience. This is a dynamic, hands-on role where no two days are the same.
Key Responsibilities
Serve as the friendly first point of contact, managing inbound and outbound calls professionally.
Support new and existing customers by responding to enquiries and providing timely solutions.
Manage accounts payable, payroll, banking, and credit control tasks.
Provide administrative support to sales, production, and management teams.
Develop strong knowledge of our products, systems, and internal processes to effectively support the business.
The Applicant
To Succeed In This Role, You Will
Have excellent phone etiquette and a strong customer service focus.
Be adaptable, reliable, and able to build rapport quickly.
Demonstrate exceptional attention to detail and accuracy.
Be punctual, organised, and able to meet strict deadlines.
Have working knowledge of Microsoft Office 365.
Hold a current driver's licence and have reliable transport.
The Benefits
Competitive salary based on skills and experience.
Full-time permanent position with immediate start.
Corporate health benefits - 7% off BUPA health cover.
Referral program - cash "Refer a Mate" payments.
Free on-site parking.
Excellent employment conditions with opportunities for career advancement across the G.James Group.
Stability with a long-standing Australian business - 109 years in operation.
To ApplyPlease submit your cover letter and resume, we would love to hear from you.
Please Note: All offers of employment will be subject to passing a pre-employment medical.
G.James is an equal opportunity employer. For more information, visit
Celebrating 109 years in 2026
While we value the role of recruitment agencies, we are not accepting candidates through agencies at this time.