Key Customer Service Role Available
A meaningful career opportunity exists for a dedicated customer service professional to deliver exceptional client experiences.
* Provide an outstanding welcome and manage client interactions for optimal outcomes
* Arrange and confirm appointments for clients efficiently
* Offer administrative support to clinical teams (Audiologists/Audiometrists)
* Effectively coordinate daily clinic operations
* Develop skills in utilizing software applications proficiently
Requirements:
* Passion for delivering exceptional client service
* Excellent communication and active listening skills
* Resilience, self-motivation, and high energy levels
* Strong organisational and time management abilities
* Ability to work independently and effectively within a team
Benefits Package:
* Competitive remuneration package including base salary and monthly performance bonuses
* Salary packaging options available
* Paid parental leave provision
* Uniform allowance provided
* Access to exclusive discounts from leading retailers via our Employee Enrichment Hub
* Generous employee discounts on Sonova products for yourself and your family
* Online wellbeing centre and Employee Assistance Program (EAP) available
* Access to the LinkedIn Learning Platform
* Opportunity for growth and development in your role and beyond
* Values-driven and people-focused culture
* Dynamic and supportive working environment