Koorie Student Support Officer – A Role With Real Purpose Multiple Ongoing Roles | Box Hill & Lilydale Locations We’re recruiting on behalf of a leading Victorian education provider, and from the moment we started working with their team, one thing was clear: they genuinely care about their students — and they want people who care just as much. If you're the kind of person who shows up with warmth, listens with respect, and brings the competence to guide people through challenges, this is the kind of role where you can make an enormous impact. Why This Role Matters You’ll join a Student Life team known for its supportive culture and practical, on-the-ground impact. This is meaningful work — helping Aboriginal and Torres Strait Islander students feel confident, connected, and equipped to succeed. You won’t just support students through study…you’ll help them belong. What You’ll Be Doing Providing thoughtful, culturally informed support to help Indigenous students start, continue, and complete their training Building trusted relationships with students, teachers, and local communities Connecting the organisation to the training and employment needs of Indigenous groups Developing tailored student strategies to boost engagement, retention, and achievement Collaborating closely with a passionate Student Life team to bring positive change to the student experience Who You Are You bring a blend of warmth, cultural awareness, and practical capability. People find you easy to talk to, but they also trust that you follow through. You’ll bring: Values that reflect curiosity, trust, compassion and cultural respect Experience supporting or working with Aboriginal communities The ability to build genuine rapport and maintain strong professional boundaries Calmness under pressure, balanced with strong organisational skills Victorian Working with Children Check National Police Check Your Background Highly desirable, a qualification in education, youth work, community services or a related field Understanding of Koorie culture, history, and community priorities Experience developing personalised support or wellbeing strategies Strong communication and record-keeping skills within a dynamic environment A Role With Heart — and Real Impact If you want a job where people matter and your work makes a difference every single day, this is it. Your warmth helps indigenous students feel supported. Your competence helps them succeed. Together, they help change lives. Ready to Apply? We’d love to meet you. (Identified Role for Aboriginal and Torres Strait Islander People only) This is an Aboriginal and Torres Strait Islander Identified Position, classified under ‘special measures’ of section 12 of the Equal Opportunity Act 2010. Only Aboriginal and Torres Strait Islander people are eligible to apply. Click Apply Now or reach out for a confidential chat — we’ll support you every step of the way.