About the Company Our client is a highly respected player in the licensing and general merchandise space, representing a strong portfolio of beloved brands. Due to continued growth, they are seeking an experienced Wholesale Manager to lead a team and drive operational excellence from their Northern Melbourne-based office. About the Role Reporting directly to senior leadership, the Wholesale Manager will oversee a team of six (including Sales Coordinators and Customer Service Representatives). You will be responsible for developing customer relationships and ensuring seamless day-to-day operations within the wholesale channel and. Responsibilities Lead and mentor a team across sales coordination and customer service Monitor and report on sales performance and operational KPIs Support the sales team to manage key wholesale accounts and build strong client partnerships Oversee order processing, fulfilment, and end-to-end customer experience Collaborate closely with licensing, product, and logistics teams Continuously identify opportunities for process improvements Skills & Experience Proven experience managing wholesale operations, preferably within licensing or general merchandise market Strong leadership capabilities with a hands-on management style Excellent relationship management and communication skills Highly organised with a commercial and strategic mindset Ability to work full-time, on-site, five days a week Benefits Work with well-known licensed brands in a dynamic and growing sector Newly created role so ability to shape it as you see fit Lead a passionate, collaborative team in a supportive environment North side Melbourne location with parking available How to Apply To Apply Please click the link below and submit your CV. Lyndsay will be in touch!