Role Overview
We are seeking a highly skilled and motivated Retail Team Member to join our team. As a key point of contact with customers, you will be responsible for providing exceptional customer service and sales support.
About the Role
This is a permanent full-time opportunity, requiring flexibility to work alternate Saturdays and Sundays. As a member of our retail team, you will need to have a thorough understanding of our products and services and be willing to participate in regular training relating to our products and systems.
Main Responsibilities
* Provide exceptional customer service and sales support
* Assist customers to find innovative design solutions and prepare project quotations
* General housekeeping activities
* Collaborate with team members, other business areas, and projects as required
* Adhere to critical safety rules and contribute to a safe working environment
Skills and Qualifications
To be successful in this role, you will need:
* Proven ability to provide solutions and drive sales
* Passion to deliver outstanding customer service
* Previous experience within a retail and/or building industry preferred
* Estimating and design skills highly regarded
* Highly organized with the ability to work in a fast-paced environment
* Eye for detail with strong administration and data entry skills
* Effective problem solver who can develop solutions that meet customer needs
* Excellent communication skills and a personable, approachable team player attitude
* Desire to further develop a leadership career
Benefits
We offer a range of benefits including flexible working arrangements, health and wellbeing initiatives, traineeship and apprentice program, career development opportunities, paid parental leave, employee referral incentive, Stratco team member discount card, private health corporate discount, flu vaccinations, and employee assistance programme.
Our Culture
We have established an environment that brings out the best in our people. We believe in building careers through providing a safe, connected, and innovative culture that supports ongoing growth and development. We are committed to providing an inclusive working environment across our diverse business and take every measure to ensure our team members return home safe every day.