Job Description:
We are seeking a talented and experienced Food and Beverage Supervisor to join our team. As a key member of our operations, you will be responsible for leading the Food and Beverage team to deliver exceptional customer service and high-quality food and beverage experiences.
This is an exciting opportunity to work in a dynamic and fast-paced environment where no two days are ever the same. You will have the chance to develop your leadership skills, work closely with other departments, and contribute to the success of our business.
In this role, you will be responsible for:
* Leading a team of Food and Beverage staff to ensure excellent customer service and high-quality food and beverage experiences
* Working closely with other departments, including kitchen, front office, and events teams
* Developing and implementing new ideas and initiatives to improve customer satisfaction and increase revenue
* Maintaining high standards of cleanliness, safety, and quality control
* Coordinating events, meetings, and conferences, ensuring seamless execution and exceptional guest experience
Requirements:
To succeed in this role, you will need:
* Previous experience in a similar role, preferably within a hotel or hospitality environment
* Proven leadership and management skills, with the ability to motivate and inspire a team
* Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups
* A strong attention to detail and ability to maintain high standards of quality and safety
* Familiarity with hospitality software and systems, including point-of-sale and property management systems
Benefits:
We offer a range of benefits to support your career development and well-being, including:
* Duty meal provided on shift
* Uniform supplied
* Paid birthday leave
* Paid parental leave scheme
* Free onsite parking
* Staff Celebration Events
* Colleague discounts across IHG hotels worldwide
About Us:
We are a global hospitality company dedicated to delivering exceptional customer experiences. Our values of belonging, growth, and making a difference guide everything we do. We believe in empowering our employees to reach their full potential and make a meaningful impact in their communities.