Automotive Parts Specialist Role
We are seeking a highly skilled and experienced Automotive Parts Specialist to join our team. As an Automotive Parts Specialist, you will be responsible for providing accurate technical parts support to customers, assisting them with product information and advice, problem solving, and using sales techniques.
The role requires:
* Technical Knowledge: In-depth knowledge of automotive parts and products is essential for this role.
* Customer Service Skills: Excellent communication and interpersonal skills are required to provide exceptional customer service.
* Problem Solving: Ability to analyze problems and provide solutions is crucial in this role.
* Sales Techniques: Proficiency in using sales techniques to promote products and services.
* Computer Skills: Strong computer skills are necessary to process customer orders and dispatch products efficiently.
You will be the first point of contact for customers in-person and over the phone. To be successful in this role, you will need:
* Parts Interpretation: Ability to interpret parts diagrams and specifications.
* Customer Focus: Passion for providing exceptional customer experiences.
* Communication Skills: Confidence in sharing knowledge and ability to communicate it clearly.
* Collaboration: Innovative and collaborative approach to work.
* Problem Solving: Solution-focused and problem-solving skills.
* Computer Skills: Sound computer skills.
This role offers a challenging and rewarding opportunity to work with a variety of customers and products. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.