Do Work That Matters. CommBank’s Chief Operations Office (COO) business is looking for a Senior Manager to join the Governance and Reporting function within our Strategy and Risk team. The Chief Operations Office (COO) is the engine room of the Commonwealth Bank Group dedicated to operating and enhancing the processes that deliver products and services to our customers. Whether taking out a home loan or personal loan, using an ATM, or applying for a credit card, every day our customers rely on the functions made possible by the COO. The Role. As the Senior Manager for Governance & Reporting, you will work with Senior COO Leadership team to write, draft and deliver Board-level reporting focussed on COO-wide initiatives, Operational Performance and delivery of the COO strategic vision which is focused on passionate people, reimagined experiences and customer advocacy and trust. You will be a trusted advisor to the leadership team covering GM and EGM level stakeholders, ensuring communication, reporting, and meeting material is accurate, consistent and helps drive operational efficiency. This will also include delivering strategy and reporting presentations, outlining key priorities and business analytics in order to give comprehensive updates to the COO LT team. You will be trusted to co-ordinate COO wide leadership offsites & forums and will be responsible for driving the passionate people strategic cog for COO and helping COO deliver the highest quality operational support for our customers. On any given day you will: Deliver in-depth reporting covering Operational Performance and progress on initiatives to the Senior Leadership team. Manage the communication plan for Strategy and Risk team and other key business stakeholders including Retail Operations. Undertake dedicated analysis and problem solving for a range of issues across the business unit to ensure barriers are identified and tackled appropriately. Influence and effectively engage senior stakeholders (EM/GM/EGMs) across COO and multiple Business Units of the group to ensure initiatives are effectively delivered We’re interested in hearing from people who have: Demonstrable experience in providing reporting which effectively showcases current and future business state to Senior Leadership team. You will have experience managing communications and managing strategic agendas within complex and constantly changing environments. You will also have: Knowledge of industry and global operations best practices. History of managing strategic agendas in complex businesses or environment Excellent communication skills with an ability to adopt a learning and improving mindset Experience covering Operations, Group Strategy/Advisory or Risk Governance with a strong desire to become imbedded within the business From here, the opportunities are endless At CommBank, we’re committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve. As a value’s driven organisation, we nurture and support our people, through focusing on skill and talent development, collaboration, flexibility and internal promotion. With service in mind at every touch point, we take accountability for the role we play in securing and enhancing the financial wellbeing of people, businesses and communities. We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 14/05/2025