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Key account manager

Sydney
Domain
Key Account Manager
Posted: 15 June
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Talent Acquisition Partner - PropTech | Real Estate Solutions

* Digital Solutions and Saas sales to existing real estate agency clients.
* Drive new product adoption, retention and brand loyalty.
* Hybrid working, attractive commission and career growth opportunities.

About the Role

As a Key Account Manager (or "Partner" as we say at Domain) and under the wing of an experienced Sales Leader, you will have full ownership of a highly engaged portfolio of our top-tier key Real Estate agency clients, who will look at you as an extension of their own teams. Building upon strong relationships, you will focus on up-selling new products and features and driving overall brand loyalty for Domain as their embedded business partner.

Sitting within a high-performing team that are consistently smashing targets and celebrating each others' wins, this is a unique opportunity to run a very warm territory as your own business, bring your own stamp with new ideas and best practices around retention and upselling, and work towards future career growth opportunities that many in the team have enjoyed to date.

Why Join Us:

We're the right size business for you to make a real impact, with a workplace culture where you can be you. Perks of the role include:

* Our much-loved approach to flexible and remote working;
* Paid wellness days and opportunities to work from overseas;
* Mentoring and leadership programs, with access to Learning & Development tools;
* Paid parental leave up to 20 weeks, and support for working parents;
* 4 days Volunteer leave to give back to the community;
* Regular social events including our famous Innovation Days.

In a typical day you can expect to:

* Get to know our key real estate clients' businesses intimately through close collaboration and maintaining strong partnerships.
* Improve outcomes for clients by solution-selling across Domain's portfolio of products via 1-to-1 meetings and sales meetings.
* Present Domain insights to key stakeholders and attend customer events / sales meetings.
* Strategise and implement business growth initiatives.
* Liaise with internal key stakeholders to ensure a consistent approach to Key Accounts.
* Proactively maintain relationships, introducing new and featured products that can solve problems and give clients the tools they need to achieve their goals.
* Provide world class customer service by efficiently resolving client queries and operational/account issues.
* Continually provide feedback on market conditions such as competitive activities (sales tactics and marketing initiatives), as well as potential barriers and opportunities.
* Expand your knowledge to become an industry expert within the Residential Real Estate space.

Our Ideal Person:

ESSENTIALS:

* Proven success in B2B consultative selling to key accounts.
* Experience crafting custom product solutions or bundles that address specific client needs.
* Enthusiasm and passion for sales but with a humble approach to success.
* Ability to negotiate large complex deals and handle objections, driving win-win outcomes and lasting partnerships.
* Curious about data, insights and all things Real Estate.
* Confident with public speaking and presenting in person to client sales teams and decision-makers.
* Drive and resilience to meet sales targets.
* Ability to communicate ROI and business impact through compelling storytelling, and making technical concepts easy to understand.
* Ability to drive and meet clients across Sydney.

NICE TO HAVES:

* Building relationships / selling to Enterprise customers (highly preferred).
* Experience or certifications in Saas, Digital Media and/or Real Estate
* Bachelors degree in Business, marketing or Commerce.
* Notable sales achievements within the above industries.

Who We Are

Domain Group is a leading Australian property marketplace made-up of a portfolio of brands across data insights, products and technology solutions. Headquartered in Sydney, we are a group of over 1200 passionate and innovative tech professionals united in our purpose to inspire confidence in life's property decisions, providing a one-stop-shop of solutions found only on Domain.

As we change the way people engage with property, we need diverse thinkers to help us.

What's Next?

We'll give your application the thoughtful attention it deserves and get back to you as soon as possible. If there's a match, one of our recruitment consultants will reach out-so keep your phone handy We're genuinely excited about the chance to work together and make a meaningful impact.

Equity, Diversity & Inclusion

Domain Group is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture which reflects our customers and communities. We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations, and gender identities (including trans and non-binary people).

We are committed to providing an equitable recruitment process for people with disability. If you require adjustments during the process we're here to support. If you wish to receive this job advertisement in an accessible format, or have a confidential chat about workplace adjustments, please contact our Equity, Diversity and Inclusion team at or leave a message on 1300 858 356 and we will get back to you.


Seniority level

* Seniority level

Mid-Senior level


Employment type

* Employment type

Full-time


Job function

* Job function

Business Development, Sales, and Advertising
* Industries

Technology, Information and Media, Real Estate, and Advertising Services

Referrals increase your chances of interviewing at Domain by 2x


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