About the Role
We are seeking a highly skilled and dedicated individual to join our team as Parts Manager.
This is an exceptional opportunity for someone who is passionate about delivering exceptional customer service, building strong relationships with customers and suppliers, and driving business growth.
* Main Responsibilities:
* Provide exceptional customer service while building new relationships and maintaining existing relationships with customers and suppliers.
* Control staffing levels, after-hours callout roster, and shift schedules to ensure adequate coverage and minimize overtime.
* Work closely with the team to achieve departmental goals within set deadlines.
* Coach and develop the performance of the parts team.
* Evaluate current needs and anticipate future needs of the parts department, recommending changes or new provisioning as needed.
* Liaise with the sales department to ensure all new or changed models and updates are supported by the parts department.
* Ensure month-ends have minimal work-in-progress.
* Maintain stock in good condition.
* Negotiate freight rates with suppliers.
* Ensure the parts department and warehouse are well-presented and always clean and tidy.
Requirements
To succeed in this role, you will require:
* Exceptional communication and interpersonal skills.
* A high level of organizational and time management skills.
* The ability to work independently and as part of a team.
* Strong problem-solving and analytical skills.
* Excellent customer service skills.
* Proficiency in inventory management software.
* A high school diploma or equivalent qualification.
* Relevant industry experience.
Benefits
We offer a competitive salary and benefits package, including:
* Ongoing training and development opportunities.
* A collaborative and supportive work environment.
* A chance to be part of a dynamic and growing organization.
* A comprehensive employee benefits program.
About Us
We are one of Australia's leading truck and agricultural dealerships, with 21 locations throughout QLD and Northern NSW. We are committed to delivering exceptional service and support to our customers, and we are looking for talented individuals to join our team.