Join to apply for the General Manager - Operations role at Sharp & Carter
About the Organisation Lincom Group is a proud Australian‑owned, family‑run business delivering equipment and support to the quarry, mining, recycling and forestry sectors. Since 1995, Lincom have grown into a national operation with branches across QLD, NSW, VIC, SA and WA, backed by their manufacturing facility, parts hub and Technical Institute in Southern Queensland. Lincom are known for their people‑first culture, strong partnerships and commitment to quality, safety and reliable service.
The Opportunity This newly created national role represents a pivotal investment in Lincom's next phase of growth. Reporting directly to the CEO, the General Manager – Operations will take leadership accountability for Lincom's workshop, maintenance and parts operations across multiple sites. With the business experiencing strong national demand, this position will play a central role in establishing best‑practice operational standards, improving efficiency, strengthening communication across sites, and ensuring every decision supports Lincom's customer‑first ethos.
Key Responsibilities
* Lead national workshop, maintenance and parts operations, ensuring disciplined processes, safe practices and sustainable commercial outcomes.
* Understand the nuances of each site and build collaborative, cross‑functional ways of working that improve service delivery and customer experience.
* Mentor and uplift operational supervisors and emerging leaders, many of whom have progressed within the business.
* Drive improved WIP management, cost control, timelines, reporting and job‑level accountability.
* Identify pragmatic efficiency opportunities and embed continuous improvement without unnecessary complexity or disruption.
* Foster a culture centred on customer value, long‑term thinking and reliability, aligned with Lincom's family‑run ethos.
* Serve as a trusted partner to the CEO and executive team, working closely with key internal stakeholders.
* Travel regularly to national sites, with a focus on east coast branches (approximately two weeks per month).
About You You are a proven operational leader from a heavy industrial, mechanical, OEM, equipment or automotive environment, accustomed to running multi‑site operations with workshop, maintenance and parts functions. You bring a balanced leadership style – able to drive accountability and deliver outcomes, while maintaining constructive relationships, mentoring the team, and respecting the culture of a family‑owned business.
You will ideally bring:
* Background in sectors such as heavy equipment OEMs, trucks, earthmoving or similar industrial service environments.
* Strong capability in operational process, WIP management, scheduling, job costing, budgeting and commercial decision‑making.
* Experience building discipline and consistency in environments with varying maturity of processes.
* A continuous improvement mindset – practical, measured, and focused on what adds real value.
* The ability to coach and develop emerging leaders and trade‑qualified teams transitioning into leadership or more commercial roles.
* High personal accountability, resilience and comfort operating in a fast‑paced environment with competing priorities.
* A collaborative, customer‑orientated approach that aligns with Lincom's long‑term relationship‑driven culture.
Why Join Lincom?
* Newly created role with genuine scope to shape national operations.
* Family‑owned organisation with strong values and a commitment to quality, safety and customer service.
* Significant investment in growth, supported by a stable executive team and high market demand.
How to Apply Sharp & Carter is proud to partner with Lincom Group on this important appointment. For a confidential discussion, please contact Tim Wallis at Sharp & Carter on or via email at Please note that the recruitment process for this role will carry over through Christmas and into the New Year, so we appreciate your patience.
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