Overview
InterContinental Hotels are one of the world's leading hotel companies. Present in around 100 countries, we have over 160 million guests staying in 889,164 rooms in more than 6,000 hotels per year.
InterContinental Sorrento Mornington Peninsula opened in August 2022 and is a 108-room design orientated hotel in the heart of Sorrento on the Mornington Peninsula. We are focused on bringing the InterContinental personalised service to life. At InterContinental Mornington Peninsula, we are here to make each valued guest enjoy the finer things in life to discover the means of experiences that cannot be had anywhere else.
InterContinental Sorrento Mornington Peninsula is seeking a part time Houseperson to join our charming, confident and internationally minded team who knows how to exceed guest expectations.
Your Day to Day
From the moment our guests step into our doors, they walk into a memorable experience. As a Houseperson, you will play a vital role in supporting the Housekeeping team and ensuring our public areas, guest floors, and back-of-house spaces are maintained to the highest standards.
Responsibilities
* Attending to guest requests in a friendly and timely manner
* Delivering and replenishing guest amenities, linen, and supplies throughout the hotel
* Assisting Room Attendants and the wider Housekeeping team as required
* Maintaining the cleanliness and presentation of public areas, guest corridors, and back-of-house spaces
* Reporting maintenance issues, safety hazards, and lost property in a timely manner
* Ensuring housekeeping equipment, pantries, and storerooms are clean, organised, and well-stocked
* Handling, moving, and distributing linen and other housekeeping supplies safely and efficiently
* Using cleaning equipment and chemicals appropriately while adhering to all health and safety procedures
* Supporting the team in achieving brand standards and delivering exceptional guest experiences every day
What We Need From You
* Physical ability to work in a manual role
* Proactive approach to work tasks
* Experience working in a similar role in a hotel property
* Our guests are with us 24/7 so weekend and public holiday shifts are all part of the job
* Unlimited and unrestricted working rights for Australia required for successful candidates
What We Offer
* Free meals on shift
* Laundered uniform supplied
* Paid birthday leave
* Paid parental leave
* Proactive paid wellness and mental health days
* Some of the best colleague discounts across our IHG Hotels for accommodation, food and beverage
* A massive colleague discounts platform for all your favourite brands and retailers
* Career development programs and transfer of leave entitlements as you move and grow with IHG
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