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Associate director, customer insights & analytics

Sydney
Westpac Institutional and Business
Posted: 4 April
Offer description

Create your best future and join Westpac as an Associate Director, Customer Insights & Analytics

You'll be a trusted credit partner to Westpac Institutional Bank's Health and Aged Care clients, providing clear credit analysis that supports sustainable growth. Working across new and existing relationships, you'll lead the end-to-end credit process shaping transactions, assessing risk and portfolio monitoring. You'll work closely with relationship managers, product partners and risk teams to structure complex transactions, challenge assumptions and bring balanced, commercial thinking to decision making. Your insights will help inform both client conversations and internal approvals, and you'll be confident presenting and defending your recommendations at senior forums. Alongside managing your own portfolio, you'll support the development of junior analysts, sharing your experience and lifting capability across the team. This role is based in Melbourne, Sydney or Brisbane, with exposure to a diverse and evolving healthcare client base.

What do I need?
* 5‐7 years' experience in wholesale banking or a related environment, with a strong track record in credit writing, credit assessment and transaction structuring.
* Confidence independently assessing and managing credit risk across complex deals, while balancing risk appetite with commercial outcomes.
* A sharp eye for detail and the ability to juggle multiple priorities in a fast paced, delivery focused environment.
* Clear, confident communication skills, with the ability to influence and engage credibly with senior stakeholders and external clients.
* Developed risk judgment and commercial acumen, with exposure to the health and aged care sector viewed positively.
Why join us?
* Special offers on banking products and discounts from top brands, including generous employee‐only mortgage rates!
* Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
* Tailored learning and development opportunities to help your grow your career within the bank.
* Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives.
Create your future today

To get started, simply click on the APPLY or APPLY NOW button.

We're all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the People with Disability and/or needing Accessibility Requirements page on our website.

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