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Job Description
Sunshine Coast Council | Director Business Transformation and Performance
* Lead digital, people, strategy and customer transformation
* Deliver performance, governance and enterprise reform
* Drive cultural change, capability uplift and service excellence
Job Description
Sunshine Coast Council | Director Business Transformation and Performance
Location: Sunshine Coast, QLD
Salary: Executive Contract + Generous Benefits
* Lead digital, people, strategy and customer transformation
* Deliver performance, governance and enterprise reform
* Drive cultural change, capability uplift and service excellence
Transform how Council works. Drive enterprise performance. Lead with purpose.
Sunshine Coast Council is undertaking a landmark organisational transformation - designed to deliver its 2041 vision for sustainability, liveability and regional prosperity. As part of this executive renewal, we are seeking a Director Business Transformation and Performance to lead the internal systems, culture and change functions that will shape the future of local government delivery.
This is a critical enterprise role, overseeing a broad corporate portfolio that includes People and Culture, Digital and Information Services, Customer Response, Communications, Strategy, Governance, the Enterprise PMO and Ethical Standards. It offers the opportunity to lead cross-organisational change at pace - delivering public value through digital reform, workforce excellence and enterprise-wide performance improvement.
As a member of the Executive Leadership Team, the Director will influence Council’s strategic direction, ensure alignment across directorates and foster a values-led organisational culture. You will work closely with the CEO to embed transparency, agility and high performance across every level of Council’s operations.
You’ll lead the rollout of the Organisational Excellence Strategy, the Digital Plan and the People Plan—strengthening how Council plans, delivers and evaluates its work. You’ll also champion customer experience, project discipline and cultural innovation across a dynamic, diverse and community-facing workforce.
We’re seeking a high-impact, future-focused executive with deep transformation experience, strong governance capability and the interpersonal intelligence to lead change in complex systems. This role requires decisiveness, collaboration and an unwavering commitment to public trust and service improvement.
This is a rare opportunity to help lead one of Australia’s most ambitious local government transformations - positioning the Sunshine Coast as a national leader in organisational excellence, digital maturity and community-powered delivery.
Please download the Executive Information Pack and view the Position Profile before submitting your application.
Applications close 5pm (AEST) Wednesday 4 June 2025.
Seniority level
* Seniority level
Executive
Employment type
* Employment type
Contract
Job function
* Job function
Business Development and Sales
* Industries
Government Administration
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