This opportunity suits a Senior Business Analyst who enjoys improving processes, analysing data and supporting technology adoption across a professional services environment. You will work closely with the Director of Operational Excellence to deliver initiatives that strengthen operational performance. The role has a strong focus on process improvement, data-driven insights and the application of emerging AI technologies.
You will analyse data, identify trends and prepare reports that guide decision making. You will map processes, identify efficiency opportunities and support the implementation of improvements. You will work with national stakeholder groups to gather requirements, run workshops and translate business needs into technical documentation for development teams. You will maintain up-to-date process documentation and contribute to a continuous improvement culture.
To be successful you will bring:
* 4 - 7 years of business analysis or process improvement experience
* Experience in professional services or consultancy desirable
* Ability to run workshops in person and remotely
* Strong requirements gathering and documentation skills
* Understanding of AI technologies and their application in operations
* Proficiency in Excel, SQL, Power BI or similar tools
* Knowledge of Lean, Six Sigma or other improvement frameworks
* Experience with Prince2 or Agile Scrum
* Familiarity with MS Project, Planner, Jira and Confluence
* A relevant Bachelor's degree
This role offers exposure to senior leaders, complex improvement initiatives and the opportunity to influence firm-wide operational outcomes.
If this role is of interest, please apply.