This role bridges technical expertise with commercial communication, ensuring our documentation is compliant, consistent, and valuable to both technical and non-technical audiences. This role will report to the General Manager and will receive a very competitive salary package.
Key Responsibilities
- Create digital and print content including spec sheets, user manuals, installation guides, and maintenance instructions
- Ensure compliance with regulatory standards and company policies
- Ensure consistency in terminology, style, and formatting across all documentation
- Support Quality Assurance through accurate and consistent documentation
- Provide marketing and business teams with technically credible content
- Collaborate with the product development, procurement, marketing, and sales teams to introduce current or updated products.
Core Competencies (successful candidate should have):
- Preferably a degree in Technical Writing, Engineering, Industrial Design, or related experience as a Technical Writer in engineering, manufacturing, or industrial product design.
- An ability to create or process product line drawings is advantageous.
- Should be able to provide examples of previous content.
- Should possess an understanding of commercial washroom products and manufacturing processes or be willing to learn.
Who We Are
Metlam Australia is an Australian-owned leading manufacturer & supplier of Commercial Washroom Supplies & Toilet Partition Hardware, selling to the retail market for building projects in Australia for over 20 years. With multiple offices and fulfilment centres and a growing presence within the commercial market, Metlam is a company that has experienced continued and consistent growth.
If you are looking to contribute to a dynamic team within a friendly and engaging company, we encourage you to apply!
Equal Employment Opportunity Statement: Metlam Australia is an equal opportunities employer and welcomes applications from all qualified candidates.
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📌 Technical Writer
🏢 Metlam Australia
📍 Melbourne