Overview
TAFE Queensland is the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training. We have recently been named Winner of the 2024 Large Training Provider of the Year at the Queensland Training Awards and the 2023 Australian Training Awards.
By working at TAFE Queensland, you can be part of a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and creative training.
Your Opportunity
Two permanent, part-time (0.5 FTE) positions are available to join our Student Support team at TAFE Queensland’s Toowoomba Campus.
Role: Student Support Coach
What You Will Do
- Provide support and agreed reasonable adjustments to students with a disability in vocational education and training programs delivered in TAFE Queensland.
- Assist Faculties in achieving increased student retention and completion rates by ensuring the needs of students and clients are met.
- Undertake a broad range of administrative and record-keeping tasks associated with the work unit.
This position reports to the Manager, Student Support and Wellbeing.
Salary
The part-time (0.5 FTE) salary range for this position at the OO4 classification is $36,929 - $40,412 (gross) per annum.
Benefits
- Four weeks recreation leave (accrued annually)
- Adaptable work options (e.g. Purchased leave, compressed hours, telecommuting)
- 12.75% Superannuation and salary packaging options available
- Financial assistance towards relocation expenses may be available
- Professional development and study assistance available
- Wellbeing initiatives and social responsibility programs
- Access to Employee Assistance Program
- Access to private health corporate plans and corporate discounts
- Domestic and Family Violence (DFV) support options
- Work at Home Software (e.g. Adobe and Microsoft)
- Employee discounts related to work-at-home software, devices, and health insurance
- Annual staff recognition awards and years of service recognition
- Pride Network for LGBTQIA+ employees and allies
- White Ribbon Australia Accredited Workplace
- Free car parking
Mandatory Requirements
- Current Queensland Driver’s Licence
- Current Blue Card or Exemption Card (Working with Children risk management)
- Current Queensland Disability Worker Screening Card
Highly Desirable
- Training in/understanding of inclusive education
- Experience in Student Support Services or Education settings
- Experience working with diverse student populations with complex needs
- Proven ability to manage administrative tasks efficiently, maintaining confidentiality of student information
- Knowledge of Assistive Technologies and Inclusive Learning Tools
How You Will Be Assessed
- Demonstrate high level planning and organisational skills to achieve outcomes within timeframes
- Knowledge and experience with word processing, spreadsheets and database applications
- Collaborative team member with strong service delivery and ability to engage with students, employers and staff
- Ability to analyse issues and recommend appropriate action within relevant legislation and frameworks
- Well-developed written and verbal communication skills; ability to liaise and negotiate
- Ability to engage effectively with students from diverse backgrounds, including those with disabilities, providing tailored coaching and support
How to Apply
If you’re interested, please use the Apply button to progress to the TAFE Queensland Recruitment Portal where you can view the full role description. When submitting your application, provide:
- A detailed resume with contact details for two referees (one of whom is your current supervisor)
- A cover letter outlining your skills, abilities, knowledge and experience, why you are interested in the role, and what you will bring to the role (maximum 2 pages) describing how you meet the “How you will be assessed” criteria
Closing date: 9:00am, Monday 29 September 2025
Job Reference Number: TQ2025-856
Contact: Miranda Woodland, Manager, Student Support and Wellbeing
Phone:
Email:
Occupational group: Administration
#J-18808-Ljbffr