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Customer service representative

Sydney
beBeeCustomerFocused
Customer Services agent
Posted: 14 September
Offer description

Job Opportunity in Banking and Retail

As a key member of our team, you will be the primary point of contact for customers, providing exceptional service and support to help them achieve their financial goals.

You will work collaboratively with colleagues to identify suitable products and services that meet customer needs, ensuring a seamless and consistent experience every step of the way.

Key responsibilities include:

* Supporting customers with account opening, unsecured lending, and banking transactions
* Ensuring accurate and up-to-date customer details
* Demonstrating Smarter Banking options to customers, making their banking simple, easy, and secure
* Undertaking ongoing training and development to enhance career growth

Our ideal candidate has:

* A passion for delivering an amazing customer experience
* The ability to work collaboratively as a team
* Resilience, self-motivation, and energy to create our signature customer experience
* A keen eye for detail to ensure transactions are completed efficiently and accurately
* An appreciation for inclusion and diversity in our customer base

Work Hours: Monday - Friday, 8:45am to 5:00pm

We value diversity and inclusion in the workplace, where everyone feels valued and appreciated for being their authentic selves.

Join us in creating a positive impact on our customers' lives!

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