About the role
This role is responsible for keeping DSC's eLearning moving, current and effective, while steadily improving learning outcomes over time.
This role owns the planning, writing and development of DSC's online learning. You will manage priorities, maintain content quality and accuracy, coordinate contributors and use evidence to guide continuous improvement.
A key focus of this role is uplifting learning outcomes. You will draw on learner data, customer feedback and qualitative insight to understand what is working, what is not and where targeted improvements can make the biggest difference.
Perfect for someone who loves switching between big-picture learning strategy and hands-on course development.
What you'll do
* Work with the General Manager to define priorities, sequencing and scope within organisational constraints
* Own the end-to-end delivery of new and updated online courses
* Engage and coordinate subject matter experts, reviewers and contributors
* Brief, allocate and prioritise work for designers to build
* Develop simple templates and workflows to streamline processes
* Write, edit and maintain learning content including courses, case studies, scenarios and quizzes
* Gather and analyse learner data and customer feedback through interviews and qualitative research, to understand learning effectiveness and identify improvement opportunities
* Apply learning design principles and evidence to prioritise, trial and evaluate course improvements within delivery constraints
About you
You are someone who:
* Is a confident writer who enjoys researching and shaping clear, accessible learning content without jargon
* Is self-motivated, takes responsibility for own workload and is comfortable herding cats while jumping between priorities
* Has strong project management skills and is a seasoned multitasker
* Is confident exploring data and feedback, spotting patterns and translating these into practical next steps
* Is open to change and experimentation without losing delivery discipline
People with lived experience of disability are strongly encouraged to apply.
Skills and experience
* 5+ years experience in online learning development, education or training focused roles
* Strong sector knowledge in disability or related human services area
* Strong writing and editing skills
* Strong interpersonal and influencing skills
* Experience using learner data and feedback to improve learning outcomes
* Sound understanding of instructional design principles
* Confidence using tools such as Google Workspace, Articulate Rise, Trello and spreadsheets
What's on offer
* Pro rata salary of $100-$120K neg based on experience
* Part time (4 days) or full time - your choice!
* Six weeks annual leave per year pro rata
* Generous learning and development budget
* Flexible working arrangements
* A supportive, impact driven, fully remote team doing meaningful work
How to apply
Applications close Friday 20th February and can be submitted via SEEK https://www.seek.com.au/job/90073891?ref=cm-ui. Please submit your resume along with a 1–2 page cover letter addressed to Jess Quilty. Your cover letter should showcase your personality and passion, explain how your skills and experience align with what we're looking for and outline what excites you about the opportunity to join DSC.
If you have any questions about the role, please contact Jess at jess@teamdsc.com.au.
The interview process has 2-3 rounds, including some hands-on tasks to make sure the role is a great fit for both sides.
DSC's Values
* We work with, not for.
* We focus on what works best.
* We are real people and we respect that you are too.
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