Broker Manager Role
We are seeking an experienced professional to drive growth and deliver excellent customer outcomes within our Broker Distribution Team in Brisbane.
This is a hybrid role, offering flexible working arrangements. You will work closely with key stakeholders, including National Relationship Leads, Commercial Underwriting and Claims teams, to profitably grow the business and deliver agreed business plans.
Your Key Responsibilities
1. Develop account plans for strategic partners in QLD and proactively develop key relationships.
2. Implement a broker visitation schedule to enhance value for both external partners and internal stakeholders.
3. Gain a strong understanding of internal business priorities by building a close rapport with key stakeholders.
4. Utilise data and analytics tools to support performance management and strategic growth decisions.
5. Identify new business growth opportunities and multi-line cross-sells to maximise penetration of the client base and improve product density.
6. Represent the company's interests with internal and external stakeholders through support and participation in industry and corporate events.
About You
To be successful in this role, you will need:
1. Account management and sales pipelining experience.
2. Previous experience as a BDM/Account Manager within insurance or financial services.
3. Outstanding customer service and relationship building skills.
4. Able to lead by influence with brokers and underwriters.
5. Strong communication and negotiation skills.
6. Able to work in a team environment and support team members.
7. Product knowledge and understanding to engage intermediaries and fulfill growth opportunities.
About Us
At our organisation, we're committed to being a resilient partner that helps individuals, businesses, and communities build strength and adapt to change. We offer a range of benefits to support your well-being, including 'Hybrid Working' and access to discounts on insurance products and services.
We're proud to have been recognised for various awards, including LinkedIn Top Employer and Platinum employer on the Australian Workplace Equality Index.
Join us in making a difference and shaping the future of risk management.