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Ward clerk - medical unit

Kurri Kurri
NSW Health
Medical
Posted: 15 March
Offer description

About the role

This temporary part-time position is a job share opportunity within the Medical Unit. You will provide essential administrative support to ensure the smooth operation of the ward and contribute to the delivery of high-quality patient care.

Where you'll be workingKurri Kurri District Hospital is located in the Lower Hunter and proudly serves the communities of Kurri Kurri, Abermain, Weston and Heddon Greta. The hospital provides a comprehensive range of services including medical, specialist surgical services, rehabilitation, emergency and allied health services. As a Ward Clerk in the Medical Unit, you will be part of the Kurri Kurri Hospital Administration Team in a dynamic and patient-focused environment.

Responsibilities

* Performing ward clerk duties including answering telephones, data entry and providing customer service
* Ordering and maintaining stock, stores and supplies
* Providing exceptional customer service to patients, staff and visitors in person and over the phone
* Supporting the team in maintaining an efficient, organised and welcoming environment
* Maintaining accurate records, filing systems and documentation in line with privacy and confidentiality requirements
* This is a fast-paced environment dedicated to supporting vulnerable patients and their families, and your role will be integral to ensuring the unit runs efficiently.

About you

You are an organised and motivated administrator who thrives in a team environment and enjoys contributing to positive patient experiences. We're looking for someone who brings:

* Experience in medical administration or a hospital ward setting (highly regarded)
* Excellent interpersonal and communication skills
* Strong attention to detail and high accuracy across computer systems and documentation
* Ability to prioritise, organise and manage workload effectively
* Flexibility and adaptability in a busy healthcare setting
* A positive attitude and commitment to teamwork
* You will also demonstrate the ability to work both independently and collaboratively to achieve quality service outcomes while delivering consistent, high-level customer service as a first point of contact.

Why Join Hunter New England Health?

* Supportive and collaborative team environment
* Ongoing professional development opportunities across the administrative network
* Career progression opportunities within NSW Health
* Ongoing support from an Administration Manager and experienced colleagues
* Annual leave and paid parental leave for eligible employees
* Salary packaging options to increase take-home pay
* Fitness Passport and Employee Assistance Program (EAP) to support wellbeing

Requirements

* Current unrestricted Drivers licence valid in NSW and ability to travel for work purposes.

Need more information?

* Information about the Position Description
* Information about applying for this position

For role related queries or questions contact Jo Cawthorne on the contact email provided in the original description.

Additional information

* To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
* We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
* An eligibility list will be created for future temporary part time vacancies.
* Casual opportunities may be available for recommended applicants.
* If you are currently employed with HNE Health in a position of the same grade, you may not need to submit an online application to be considered. Please contact the hiring manager to discuss your options first.
* At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process, please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. For confidential support, contact the diversity email address provided in the original description.

Information for Applicants

Applicants will be assessed against the essential requirements and selection criteria contained within the position description. For assistance addressing selection criteria, see the guidance provided in the original description. The Stepping Up website is a resource to help indigenous job applicants apply for positions in NSW Health. This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging is beneficial to most Hunter New England Health employees and may increase your take-home pay. Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. For more information, contact the salary packaging provider as referenced in the original description.

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full-time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

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