Membership Coordinator Job
The Membership Coordinator role plays a vital part in supporting over 700 members by connecting them with marketing channels, visitor servicing opportunities and business development resources.
Main Responsibilities
* Coordinating membership programs including training and product development initiatives.
* Providing excellent support to members through various communication channels.
* Troubleshooting support for bookings and referrals through designated channels.
Administrative Tasks
* Assisting with annual membership renewals process.
* Managing member onboarding and account administration using CRM systems.
* Administering member benefits and assisting with reporting tasks.
Marketing and Communication
* Representing member products accurately on consumer platforms.
* Contributing to delivering communications with members, including newsletters and social media updates.
* Assisting with internal product training for visitor servicing and marketing teams.
Required Skills and Qualifications
* Proactive approach with effective problem-solving skills.
* Excellent verbal and written communication skills.
* Highly organized and detail-oriented with ability to manage multiple tasks effectively.
* Proficient in using digital platforms and systems.
* A collaborative team player who works well with internal teams and external stakeholders.
* Adaptable and resilient in a dynamic environment.
Benefits of the Role
This position offers the ideal candidate a chance to thrive in a dynamic environment with opportunities for growth and development.