About This Role
As an Account Manager – Credit Limits you will work alongside a small team of colleagues servicing your own portfolio of clients. Responsible for liaising with insurers (underwriters) and negotiating credit limits on behalf of your clients, this is a fast‐paced role requiring exceptional communication skills (both written and verbal).
Duties Include
* Updating clients on insurer decisions in a timely manner.
* Following up insurers on behalf of your portfolio of clients.
* Ensuring client update letters are sent weekly.
* Demonstrating initiative to resolve any issues that may arise with daily processing and taking appropriate action.
This is a 'hands‐on' customer service role; accurate data entry will be key to your success, as will be your ability to communicate effectively and positively with different stakeholders.
About You
* Experience working in a high‐volume, fast‐paced role with direct client interaction.
* A genuine interest or experience in the credit/insurance/financial services industry.
* A positive, proactive, can‐do attitude.
* Sound communication, attention to detail and organisational skills.
* The ability to pick up processes and multi‐task.
We will provide you with comprehensive training and support to ensure your success.
What We Offer
NCI provides a wonderful work environment with hybrid work, additional leave, paid parental leave, volunteer days, team lunches and more. We focus on career development opportunities, and offer excellent benefits that recognise the value each individual brings.
Application and Questions
To apply, please submit a cover letter and resume that addresses why you would like to join NCI in this position. For a confidential discussion about the role, please call the People & Culture team on 1800 882 820.
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