Join the Team at Bayside Health
Position Title: Outpatient Administration Officer
Classification: HS1
Department: Outpatients
Applications Open: 08 January 2026
About Bayside Health:
Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland.
We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between.
More than 22,000 dedicated staff are focussed on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive.
Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.
About the Role - Permanent, Part Time – 64 hours per fortnight
Bayside Health is seeking a dedicated and enthusiastic Outpatient Administration Officer to join our growing team. This is a fantastic opportunity to contribute to your community while working in a supportive and innovative organisation.
Please see Position Description Below for more about the role:
What We Offer
At the Wonthaggi campus, you'll enjoy a range of benefits, including:
* Free onsite car and bike parking
* Salary packaging and novated leasing through Maxxia
* Access to the Employee Assistance Program (EAP)
* Petrol discounts at a local service station
* Onsite accommodation (where applicable)
* Health and wellbeing initiatives
* Discounted gym memberships at a local fitness centre
* Flexible working arrangements (where applicable)
* Café (Wonthaggi)
Mandatory Requirements
* Experience in a reception and / or administrative role
* Communication skills - able to listen effectively and express oneself in a clear and articulate manner
* Attention to detail - able to produce accurate and high-quality work
* Excellent customer service skills - able to develop good customer/patient relationships with a focus on achieving customer/patient satisfaction
* Proven well developed organisational skills - ability to manage multiple tasks with competing priorities
* File management both manual and online filing
* Demonstrated ability to manage sensitive and confidential information and maintain client privacy
* Demonstrated experience working with a range of IT software, telephone systems and programs
* Excellent written and verbal communication skills
* Demonstrated ability to work autonomously and as part of a team
* Accurate data entry skills
* Ability to work across multiple sites
* Ability to establish and maintain strong relationships
* Ability to adapt to change
* A valid Police Check
* COVID-19 Vaccination in accordance with the Chief Health officer -COVID-19 Mandatory Vaccination Directions
* Healthcare to whom the mandatory vaccination (influenza vaccination) directions apply, will be required to be vaccinated annually
How to Apply
To apply, please submit your application via Seek including:
* A current resume
* A cover letter outlining your suitability for the role
Applications close on 15 January 2026
For further information, please refer to the Position Description or contact the HR department