Job Role Overview
As a key member of our support team, this role involves providing exceptional service to clients and stakeholders.
* Deliver high-quality advice and support to clients via phone and email.
* Ensure a warm welcome for visitors at reception, ensuring they are directed to the correct departments or agencies.
* Coordinate appointments and bookings across multiple services and external partners.
* Manage phone messages, word processing, and assist with meeting preparations and logistics.
* Support with travel arrangements, including accommodation, flights, and video conference facilities.
* Process correspondence efficiently, sorting, distributing documents electronically and in print.
* Maintain a safe work environment and adhere to quality assurance protocols.
Required Skills and Qualifications
* Excellent communication and interpersonal skills.
* Able to work independently and as part of a team.
* Strong organisational and time management skills.
* Proficient in Microsoft Office Suite.
* Ability to maintain confidentiality and handle sensitive information.
Benefits
* Opportunity to work in a dynamic and supportive team environment.
* Professional development and training opportunities.
* Flexible working arrangements.