The Part Interpreter role is a permanent full-time position based in our Ayr branch. As a Part Interpreter, you will be responsible for interpreting customers' parts requirements for agricultural machinery and equipment, at the counter, via email and over the phone. You will enjoy providing a high level of customer service, and take pride in maintaining quick response times and supporting the continuous reviewing of processes and systems to improve efficiency.
What we can offer:
An attractive remuneration package and staff discounts
Access to an employee wellbeing and benefits platform where you can enjoy many Pirkx
Career opportunities through ongoing development opportunities, in-house and with John Deere
Opportunity to become a nationally recognised John Deere Certified Technician
A rewarding and stable career with a family-owned Australian business
A spot in a genuinely, caring team who build up one another for success
What we are looking for:
Previous Parts experience within the Agricultural industry (which will put you straight to the top of the list)
An understanding of, or a background in Agriculture will be highly regarded
Excellent customer service and communication skills
Ability to quickly learn our in-house computer programs
Working knowledge of the Microsoft Office suite of programs
A preparedness to work outside of normal business hours if required
Forklift licence is highly desirable
Responsibilities:
Interpret and process customer parts requirements for agricultural machinery and equipment, leaving no stone unturned to deliver a result.
Manage all aspects of parts sales, including sourcing, ordering, and invoicing.
Maintain strong product knowledge and provide professional, timely customer service.
Develop and sustain positive customer and freight provider relationships.
Accurately record and follow up on customer enquiries and leads.
Monitor stock levels, ensure cleanliness and saleable condition, and participate in stocktakes.
Assist with freight administration and loading/unloading using a forklift.
Track customer trends and communicate insights to the Parts Manager.
Ensure compliance with company policies, health and safety standards, and workplace procedures.
Support additional tasks and participate in training as reasonably requested.
If you are interested please apply via SEEK. Should you require any additional information or have any questions, please contact the HR team on
or
Honeycombes Sales and Service value diversity and inclusion. We encourage all suitable applicants to apply for our role.
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