Be part of a dynamic environment at Myer Tea Tree Plaza. Inspire and guide passionate Retail teams to deliver outstanding customer experiences and drive strong sales performance.
Be the driving force behind our customer service excellence by leading teams across various departments to deliver memorable customer experiences. Champion Myer's strategic vision by managing daily operations, coaching team members, and fostering a culture of growth and collaboration.
Reporting to the Assistant Store Manager and working closely with a supportive leadership team, this pivotal role offers outstanding opportunities to elevate your career in Retail Management.
* Showcase your customer service excellence by leading team performance
* Opportunities for succession planning and career development
About The Role:
* Manage the daily operations of your departments, driving customer satisfaction and financial performance
* Optimise team productivity by leveraging workforce management and developing team member skills
* Drive a high-performance, customer-focused culture through role modelling, communication, feedback, and recognition
* Maximise the team's customer service focus by effective management and delegation of tasks to minimise operational activities
* Lead, empower, and inspire your team with a focus on developing future Myer leaders
* Spend time within your departments to lead, manage your teams, and gain customer insights
About You:
* Previous experience as a Retail Manager, Area Manager, or similar, ideally within Fashion/Retail environment
* People leadership skills with a 'hands-on' approach
* Ability to lead teams, achieve targets, and monitor KPIs
* Experience in performance management and team development
* Customer-focused with superior customer service skills
* Strong retail, financial, and business acumen
* Excellent time management skills with the ability to prioritise and meet deadlines
Benefits to you:
* Become a leader within one of Australia's most-loved department stores
* Career development and progression opportunities, both locally and nationally
* Team Member discounts and exclusive offers
* Access to volunteer, parental, and lifestyle leave
* Service Recognition, Inspirational People Awards, and more
Our management teams work across fortnightly rotating rosters to meet key store trading hours, including weekends and peak periods (e.g., Black Friday, Christmas-New Year).
From humble beginnings in Bendigo to supporting Australian communities, Myer has always been a special place, transcending beyond just a workplace.
Myer is a place for building lifelong friendships, a safe space with a big heart. Here, you're encouraged to be yourself, share ideas, and are trusted to deliver your best.
You're not just an employee—you're a valued Team Member with dreams we want to help you chase, big or small. At Myer, we aim to make your work life meaningful, offering balance and flexible options to help you reach your goals.
Wherever you are and wherever you're going, we'll meet you there and support your journey. With your enthusiasm and our support, we're committed to helping you thrive. The future is in your hands.
#J-18808-Ljbffr