A leading IT solutions provider in Australia is seeking a Service Desk Analyst to provide technical support for clients, addressing Level 1/2 issues. The ideal candidate will have at least two years of experience in a Service Desk or Network Operations Centre, with a strong ability to troubleshoot IT issues and deliver excellent customer service. Responsibilities include logging service requests, assisting with user onboarding, and escalating complex issues to higher support levels. This is a full-time onsite position, offering an opportunity to grow within a prominent organization.#J-18808-Ljbffr