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About Us
At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life.
Job reference: #16391
Brand: Lumus Imaging
Location: Sydney
Work type: Full Time (Permanent)
About Us
At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life.
Lumus Imaging, harnesses all of the knowledge and expertise we have gained over the last 30 years and combines it with the empathy and care of our people.
Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country.
Workflow Coordinator – RIS/PACS (NSW Hospital Contracts)
Location: Flexible NSW Location | Division: Lumus Imaging
Employment Type: Full-Time | Reports To: RIS/PACS Manager – NSWLHD Contracts
We're seeking a Workflow Coordinator to join our team supporting NSW Hospital RIS/PACS operations.
If you're experienced in radiology clinic workflows and thrive in a role that combines coordination, problem-solving, and service excellence this could be the role for you.
About The Role
As the Workflow Coordinator, you will play a necessary role in ensuring the efficient coordination of radiologist workflows across key NSW hospital contracts, delivering high-quality service for patients and referrers.
You’ll be the go-to person for daily troubleshooting, liaising with hospital staff, external vendors, and internal teams to manage reporting schedules and drive continuous improvement.
About You
* Coordinate and optimise daily radiologist workflows to meet reporting KPIs for NSW hospital contracts.
* Build relationships with radiologists, hospital staff, and external stakeholders to ensure smooth collaboration.
* Troubleshoot RIS/PACS and workflow issues, escalating to vendors or internal IT teams when required.
* Proactively manage workload distribution, monitor unreported lists, and support backlog solution.
* Analyse workflow and contract performance data to support planning and reporting and assist with implementation and support of workflow tools and systems.
What You'll Bring
* Experience working in a radiology clinic (minimum 2 years in a clinical, clerical, or administration role).
* Strong understanding of radiology workflows and IT systems (RIS/PACS).
* Excellent communication and interpersonal skills to work across multiple stakeholder groups.
* Strong attention to detail and the ability to manage competing priorities.
* Analytical mindset with a proactive, solutions-focused approach.
* Confident using Microsoft Office and working with performance data.
Benefits And Wellbeing
As part of working for Lumus Imaging, you will have access to a range of benefits including:
* Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
* Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.
* Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
* Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
* Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.
How To Apply
Please click the ‘Apply Now’ button to complete the pre-screening questions and submit your application.
If you would like further details please email us at:
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