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Front desk agent position

Shepparton
beBeeCustomerService
Posted: 25 June
Offer description

Customer Service Representative Job Summary

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We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring their needs are met and exceeding their expectations.

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* You will be the first point of contact for our guests, responding to their inquiries and resolving any issues they may have.

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* You will work closely with other departments to ensure seamless communication and resolve any issues that may arise.

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* You will maintain accurate records of guest interactions and provide feedback to management on areas for improvement.

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About Us

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We are a dynamic and fast-paced organization that values innovation, teamwork, and customer satisfaction. Our team is passionate about delivering exceptional experiences to our guests and making every interaction a positive one.

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Requirements

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* Education: High school diploma or equivalent required.

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* Experience: Previous customer service experience preferred.

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* Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and strong attention to detail.

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Benefits

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We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply.

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Responsibilities

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This role requires flexibility, adaptability, and a willingness to learn and grow. You will be working in a dynamic environment where no two days are the same. We offer ongoing training and support to ensure your success in this role.

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Qualifications

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To be successful in this role, you will need:

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* Excellent communication and interpersonal skills.

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* Able to work in a fast-paced environment.

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* Strong attention to detail and organizational skills.

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* Ability to work independently and as part of a team.

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* Flexibility and adaptability.

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* Basic computer skills.

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* Availability to work flexible hours, including evenings and weekends.

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Closing

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We are an equal opportunity employer committed to diversity and inclusion. We welcome applications from diverse candidates and encourage you to apply if you share our values and passion for delivering exceptional experiences.

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Send an application
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