Senior Business Process Analyst Role
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At Bupa, we are committed to delivering exceptional experiences and improving the health and wellbeing of our customers. As a Senior Business Process Analyst, you will play a critical role in driving this mission forward.
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The key responsibilities of this role include:
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* Partnering with stakeholders to design, build, and refine business processes that improve customer outcomes;
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* Leading requirements gathering workshops and developing clear process documentation;
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* Conducting analysis of remediation data sets and presenting insights to stakeholders;
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This is an excellent opportunity for a skilled Business Analyst who is passionate about delivering high-quality solutions and making a real difference in people's lives.
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Requirements
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To be successful in this role, you will need:
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* 5+ years of experience in business analysis, including requirements preparation and delivery of system and non-system oriented end-to-end development processes;
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* Practical application of Lean and Six Sigma process improvement tools;
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* Strong verbal and written communication skills and excellent information visualisation/report writing skills;
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* Ability to facilitate and present ideas/plans at meetings and influence outcomes;
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* Experience in creating use cases;
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* Analytical and problem-solving skills, with a strong attention to detail;
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* Ability to work autonomously and drive pieces of work to completion;
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What We Offer
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In addition to a competitive salary, you will enjoy a range of benefits, including flexible working arrangements, professional development opportunities, and a comprehensive wellbeing program.
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As part of our commitment to innovation and excellence, we also offer:
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* Discounts on health insurance products;
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* A dedicated internal wellbeing team providing a range of services, such as training opportunities and wellbeing discounts;
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* An additional wellbeing day each year to treat yourself;
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About Us
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Bupa is an international healthcare group committed to longer, healthier, happier lives. Our people reflect the diversity of our community, and we value your wellbeing, identity, and story.
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Apply now and become an integral part of our innovative and dynamic team!
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Key Responsibilities Include:
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* Business process design and refinement;
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* Requirements gathering and workshop facilitation;
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* Data analysis and presentation;
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* Process documentation and improvement;
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* Stakeholder management and collaboration;
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* Use case creation and analytical skills;
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* Problem-solving and autonomous working;
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