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Recruitment Consultant | Sales, Sourcing, Recruiting
Customer Service Administrator – Short-Term Casual Role
PERSOLKELLY is seeking a Customer Service Administrator to join a growing client in the restoration industry for a short-term casual role based in Stapylton. This is an excellent opportunity to gain experience in a fast-paced environment while providing essential support to a dedicated team.
About the Role:
In this role, you will be the first point of contact for incoming calls, assisting customers with inquiries related to claims and booking appointments for technical specialists. You will ensure that job requests are accurately recorded and scheduled, helping the business provide efficient and timely services to its clients.
Key Responsibilities:
* Answer and direct inbound calls professionally and efficiently
* Take clear notes and messages related to claims
* Schedule and book jobs for technical specialists to visit client sites
* Perform accurate data entry and maintain updated records
* Provide high-level customer service, ensuring inquiries are handled with care and professionalism
About You:
We are looking for someone who is highly organized, confident on the phone, and has previous experience in customer service and data entry. Familiarity with the Gold Coast and Brisbane areas will be a bonus, as you will assist with coordinating job bookings efficiently.
This role is ideal for someone seeking temporary work with the potential to extend and a chance to gain hands-on experience in the restoration industry. If you're adaptable, detail-oriented, and enjoy working in a team environment, we encourage you to apply.
Apply now to start your temp journey with PERSOLKELLY.
Seniority level
Entry level
Employment type
Temporary
Job function
Customer Service, Administrative, and General Business
Industries
Soap and Cleaning Product Manufacturing, Construction, and Consumer Services
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