Job Summary
About the Role
This is a pivotal leadership position where you will play a key role in achieving sales targets, managing daily operations, and delivering exceptional customer experiences.
Responsibilities
* Lead a high-performing team to achieve sales targets and deliver excellent customer service.
* Oversee and implement effective stock management practices and execute visual merchandising standards that align with the brand's direction.
* Manage all store administrative tasks, including payroll, banking, and creating efficient rosters.
* Recruit, onboard, and train team members while cultivating a positive and supportive work environment.
* Handle customer complaints and inquiries, ensuring excellent service and building lasting relationships.
* Maintain compliance with company policies and procedures to ensure smooth and efficient store operations.
Benefits
* Work-life balance with a 3-day weekend on a fortnightly, full-time, rotating roster and no Sunday shifts.
* A comprehensive online learning program followed by in-store training with your business manager.
* Access to management development programs for career advancement opportunities.
* Wellness leave - 2 additional paid days of leave per year to focus on health and wellbeing.
* Generous team member discount on products.
* Opportunity to achieve monthly and seasonal bonuses.
We are committed to creating a diverse and inclusive workplace culture. If this opportunity aligns with your skills and aspirations, we would be happy to connect with you.