Overview Work Type: Fixed-term - Full-time Salary: $79,122 - $96,073 Grade: VPS 3 Occupation: Administration Location: Grampians - Ballarat Reference: VG/MC0883NS
* Make a real impact supporting recovery‑focused justice
* Based in Ballarat Central, work with a multidisciplinary team to support best‑practice therapeutic justice
* Fixed term until May 2028. Generous staff benefits
About Us Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'. Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly. The Magistrates' Court of Victoria (MCV) is the first level of the Victorian court system and is a jurisdiction within the Court Services Victoria. It has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The Court determines in excess of 300,000 cases per annum at 51 locations, equating to approximately 90 percent of all cases that come before Victorian courts each year. The Court aims to be an innovative, accessible, and responsive court that provides quality services to the Victorian community.
About the Role An opportunity is available for a skilled and compassionate Administration Coordinator to support the day‑to‑day operations of the Ballarat Drug Court, based at the Therapeutic Recovery Centre. Reporting to the Drug Court Operations Manager, this role provides high‑quality administrative and reception support in a therapeutic and client‑focused environment. You will be a key point of contact for participants and stakeholders, supporting program delivery while maintaining accurate records and confidentiality. You will:
* Coordinate reception services and provide professional, respectful responses to in‑person and telephone enquiries
* Support Drug Court and TRC programs through data entry, record‑keeping and administrative coordination
* Monitor and manage participant attendance and testing information in a sensitive and confidential environment
* Provide secretariat support, including meeting coordination and minute‑taking
* Analyse data and prepare reports to support operational decision‑making
* Contribute to service improvement initiatives and maintain accurate resources and records
* Build strong working relationships with judiciary, court staff, program teams and stakeholders
* Support staff and contractor inductions and site orientations
About You You are an organised and adaptable administrator with:
* Strong customer service skills and the ability to engage respectfully with diverse participants
* Well‑developed communication, planning and organisational skills
* Confidence using administrative systems and Microsoft Outlook
* A commitment to service excellence, integrity and continuous improvement
* The ability to work effectively in a complex and sensitive environment
* Relevant experience in administration or business support is highly desirable
This is a rewarding opportunity to contribute to a specialist court program focused on recovery, rehabilitation and improved outcomes for participants and the community.
How to apply Click the ‘Apply Now' button, ensuring you include the following in your application:
* resume
* a short cover letter
Other information CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce. We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply. We aim to create a workforce that reflects the community in which we live. If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement. As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part of our hiring process to ensure the right fit for both candidates and Court Services Victoria. Applications close Tuesday 12 May Posted 28 April 2026