Job Role Overview
We are seeking a highly experienced Airport Operations Professional to oversee the safe and efficient management of ramp and baggage operations at Western Sydney International Airport.
The successful candidate will have a strong background in airport operations, preferably in a supervisory role, with a minimum of 5 years' experience. They will be responsible for leading and motivating a small airport operations team while effectively managing resources to ensure operational efficiency and safety.
* Lead and supervise daily ramp and baggage operations, providing oversight for the Baggage Operations Coordinator team
* Monitor safety and operational efficiency on the ramp and in baggage make-up areas, ensuring safe practices among all airport stakeholders
* Ensure the team is briefed on any changes to Standard Operating Procedures and policies
* Foster collaborative working relationships to support airport stakeholders and their management teams in addressing operational or safety concerns
* Set a professional example for the team and demonstrate expected standards to all Airport stakeholders
* Respond to safety incidents on the apron, coordinate with the AOCC and Airfield Services Supervisor to allocate resources and activate emergency services as required
* Collect relevant information for incident reporting and liaise with WSI Safety and AOCC to report to regulators. Oversee the reinstatement of affected facilities
* Support operational responses during declared airport emergencies or other business continuity events
* Liaise with the Baggage Operations Coordinator and AOCC to resolve issues related to ULD management and supply
* Monitor contracted service provider compliance with SLA targets for pooled GSE and baggage operations. Escalate and report on performance issues
* Coordinate baggage system flight planning and support timely resource responses to system outages
* Execute daily tasks to support WSI's FOD Management Plan and Airside Enforcement objectives, including leading FOD walks and Quality Assurance inspections
* Contribute to the rollout of WSI continuous improvement initiatives and projects
* Act as the designated DAMP Supervisor for Ramp and Baggage Operations
Benefits
A great opportunity to be part of tomorrow's future and to showcase your skills within a dynamic, fast-paced and high-performance culture by living our values:
Safety is our priority | We do it with Heart | We strive to be different and better | We achieve together
There's a great working environment in a collaborative team where your input will be valued and rewarded.