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Assistant community manager

Adelaide
Greystar Australia Property Manager
Community manager
Posted: 4 February
Offer description

At Greystar, we're not just managing buildings - we're creating communities where people thrive

As a global leader in rental housing, Greystar is expanding its student accommodation portfolio across Australia, and we're looking for an Assistant Community Manager to support our vibrant student community at Accolade in Adelaide.

About the site:

Our Accolade sites in Adelaide are premium student living communities located in the heart of the city. Designed to support student wellbeing, connection, and success, the building offers an engaging, service-led residential experience. You'll be joining a passionate, people-focused onsite team dedicated to delivering exceptional outcomes for our residents.

About the role:

As the Assistant Community Manager, you'll be at the heart of this vibrant student community, helping bring an exceptional living experience to life. This is a hands-on, on-site role where you'll balance people leadership, resident experience, and day-to-day operational and financial support.

Working closely with the Community Manager, you'll help keep the site running smoothly, support and motivate the team, and ensure residents feel welcomed, supported, and connected.

Join an energetic, collaborative team and play a key role in shaping the future of student living in Australia.

Key responsibilities:

* Support the Community Manager in overseeing daily site operations
* Provide day-to-day leadership and supervision to the front-line, resident services team members
* Act as a key point of contact for residents, managing enquiries, issues, and escalations professionally
* Support our resident lifecycle processes (check-ins, renewals, departures)
* Assist with financial administration, including rent processing, reconciliations, budget oversight, and reporting
* Maintain accurate records and ensure compliance with safety, policy, and housing standards
* Foster a positive, inclusive community culture aligned with Greystar values

About you:

You're a people-focused professional who thrives in vibrant, community-driven environments. You enjoy being on site, taking ownership, and supporting both team and resident outcomes. With prior experience supporting students or residents, you understand what great service looks like and how to deliver it. You're organised, confident under pressure, and always focused on creating a positive experience for everyone.

To be successful, you'll need:

* Prior management or supervisory experience
* Solid Excel skills
* Practical financial administrative experience (reconciliations, budgets, reporting)
* Hold a valid government I.D and able to obtain a required background checks (National Criminal History)
* Real estate license would be preferred, but not required

About Greystar:

Greystar is a global leader in property management, development, and investment services. With offices throughout USA, Europe, South America and Asia Pacific, Greystar operates over $315 billion of real estate across 250 markets globally and more than $78 billion of assets under management within their institutional investments' platform.

Greystar is rapidly expanding its footprint in the Australian market with the launch of both Build to Rent (BTR) and student accommodation portfolios. With a growing presence across four states, this is an exciting opportunity to join a business on a strong growth trajectory and be part of the journey of a future major market player in Australia.

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We welcome applicants from all backgrounds, identities, and abilities.

If this role excites you but you don't meet every listed requirement, we still encourage you to apply – we are interested in potential as well as experience

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