Rural Fire Service Queensland (RFSQ) Districts are focussed on supporting a range of operational and organisational functions in the management of rural fires, enabling field‐based staff and volunteers to concentrate on immediate task execution and response. Each District encompasses operational and non‐operational staff, RFSQ volunteers and rural fire brigades who provide fire management, mitigation and response services for rural and semi‐rural communities, including some urban fringe areas across the state.
About Us
The Queensland Fire Department (QFD) provides fire prevention, preparedness and response services in built and landscape environments, and offers scientific and specialist capabilities to Queensland communities. The QFD delivers multi‐hazard emergency response, including road crash rescue, bushfire, hazardous material, technical and vertical rescue, severe weather incidents, remote and swiftwater rescue, and supports community safety outcomes. The department comprises Queensland Fire and Rescue (QFR), Rural Fire Service Queensland (RFSQ) and other units that work together to pre‐empt, prevent, mitigate and manage the consequences of fires and other emergencies on Queensland communities, supporting a large volunteer membership across the state.
The QFD is committed to reframing its relationship with Aboriginal and Torres Strait Islander peoples, communities and organisations through the QFD Reframing the Relationship Plan, contributing to Closing the Gap outcomes and building our cultural capability.
Purpose of the Role
Reporting to the Assistant Chief Officer [District], you will lead and manage a small team and oversee the provision of high‐level confidential administrative, asset‐management and business services support to operational activities, staff and volunteers across the District. You will set operational business priorities and manage workflows in human resources, finance, administration, records and database management to ensure compliance with policy, procedures and departmental requirements. You will also focus on delivering business‐management and asset‐related tasks, managing the processing and triaging of asset‐related activities.
Key Requirements
* Experience in business management, with demonstrated knowledge of human‐resource systems, finance systems, database management and reporting.
* Knowledge of, or experience working with volunteers and/or within a volunteer organisation.
Your Key Accountabilities
* Manage and oversee the provision of high‐level administrative support to volunteers and brigades, including human resources, finance, administration, records and database management, to ensure effective business operation of the District.
* Coordinate, plan and implement tasks to ensure quality, accuracy and consistency across various administration and business functions relating to receipting, training records, human‐resource activities, finance administration, ordering and system maintenance.
* Gather data to inform the Regional Asset Officer of future infrastructure requirements, including expiring leases, facility upgrade and maintenance requirements and other inputs into planning to meet future infrastructure needs.
* Maintain fleet and infrastructure asset registers for the District and compile other data sources on fleet and infrastructure usage to monitor optimal utilisation patterns.
* Liaise and maintain positive working relationships with internal and external stakeholders, including members of the public, volunteers and RFSQ staff, to consult and recommend improvements to key processes, procedures and delivery of services.
* Ensure database accuracy to create, update, analyse and report on business activities and provide operating support to ensure compliance and effective maintenance of records and access to reliable information.
* Contribute to brigade strategic financial planning and decision‐making processes to resolve issues and provide recommendations for continuous improvement and ensure adherence to public sector financial policies, regulations and standards.
* Identify opportunities to support the development and implementation of business improvement initiatives to enhance communication, promote divisional priorities and initiatives and ensure the efficiency and effectiveness of financial management practices throughout the District.
* Oversee the delegation and coordination of support and administrative duties during emergencies and disasters which may involve short‐notice activation and rostering outside of business hours.
Capabilities
To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the key accountabilities for this role:
Leadership Competency Stream – Team Leader (leading others)
Vision
* Stimulates ideas and innovation
* Makes insightful decisions
Results
* Builds enduring relationships
* Drives accountability and outcomes
Accountability
* Fosters healthy and inclusive workplaces
* Demonstrates sound governance
QFD Shared Values
* Respect
* Integrity
* Trust
* Courage
* Loyalty
Occupational Group
Administration
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