About the Role
We are seeking an expert problem-solver who cares deeply about people and technology. As a Tier 3 Support Agent, you will be our go-to specialist for complex technical challenges.
* Resolving intricate technical escalations while providing exceptional customer support across multiple channels.
We believe that resolving the most challenging issues requires patience, creativity, and attention to detail.
A key responsibility of this role is to provide valuable insights into even the toughest problems. We strive for innovative solutions by leveraging collective knowledge within the team.
At every turn we seek true mastery in handling any technological query with professionalism coupled with empathy making each step easier,
because this sense of accomplishment fuels personal growth as well!!