About the Role
We are seeking a highly skilled and detail-oriented Ecommerce Specialist to join our team. The successful candidate will be responsible for managing and maintaining accurate product listings, optimising website organisation, coordinating marketplace operations, and supporting the broader operations team with essential administrative tasks.
This is an exciting opportunity for a motivated individual who is passionate about ecommerce and has a strong eye for detail. If you have experience in product management, website maintenance, and marketplace coordination, we would love to hear from you.
Key Responsibilities:
* Product Management: Ensure product listings are up-to-date across multiple platforms, including Shopify, Amazon, eBay, and CIN7.
* Website Maintenance: Assist in updating and organising product categories and collections to enhance site navigation and customer shopping experience.
* Marketplace Coordination: Oversee customer returns and refunds on Amazon, manage communications with Amazon Seller Support to resolve any issues efficiently.
* New Product Integration: Support the addition of new products to our ecommerce site, ensuring proper categorisation and SEO-friendly listings to maximise visibility.
* Operational Support: Provide administrative support to the operations team, including stock management assistance, process documentation, and liaising with internal stakeholders.
* Reporting & Analytics: Compile and analyse monthly reports on sales performance, product trends, and stock movement to inform strategic decision-making.
Requirements
To be successful in this role, you will need:
* At least one year of experience in an ecommerce, marketplace support, or administrative role within a digital or retail environment.
* Familiarity with ecommerce platforms such as Shopify, Amazon Seller Central, eBay, and CIN7.
* Strong organisational skills and attention to detail, with a methodical approach to managing product data.
* Ability to handle routine interactions with external marketplace support teams.
* Proficiency in Excel and basic data reporting to support operational decisions.
What We Offer
We offer a competitive salary package and opportunities for growth and development in a dynamic and supportive team environment. If you are a motivated and detail-oriented individual who is passionate about ecommerce, we encourage you to apply for this exciting opportunity.