The opportunity
Delaware North Australia is looking for an experienced Shop Manager to lead and deliver an exceptional, fan-focused merchandising experience at Collingwood Football Club.
As Manager, you will manage the overall merchandise shop operations, providing training and leadership to team members and facilitating a positive guest experience.
If you are keen to work at an iconic sports club, apply today to be part of the action!
What we offer
At Delaware North we like a challenge, and talent and hard work are rewarded.
We're looking to create the future of hospitality, and we can't do it without you.
So, roll up your sleeves and come see why Delaware North is your best career move yet.
As our team member, you'll receive:
- Opportunities to gain experience and develop your skills at some of Melbourne's most exciting events and venues
- We're a team that cares.
With a focus on collaboration and support, we bring out the best in each other
- Work at Australia's most iconic venues and events
- Grow fast and develop new skills, take risks, and make your mark within a global company
- Potential travel opportunitiesacross our network of venues
What will you do?
- Manage overall merchandise shop operations, assisting with guest needs and requests
- Train and mentor team members, provide supervision, and effectively allocate tasks
- Support daily tasks including assisting management with banking procedures, accurately manage store inventory, and open and close of the store
- Ensure occupational health and safetystandards are maintained within the store
More about you
- Demonstrated experience in a leadership position managing a team
- Bachelor's degree in merchandise management, business management or hospitality is strongly preferred
- Ability to engage a workforce, to motivate and provide clear direction while creating a safe and respectful working environment
- Understanding of relevant legislative regulations, codes of practice and industry standards
- Availability Monday to Friday, withextra weekend work required when Collingwood plays
- Comfortable with ADHOC shifts and flexible scheduling
The application period will close on 24/10/2025, unless sufficient qualified candidates are identified sooner.
Who we are
Our business is all about people, and that includes you.
At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it.
Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work?
With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world outstanding times in great places.
And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.
Together, we're shaping the future of hospitality - come grow with us!
At Delaware North Australia & New Zealand, we are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected.
We welcome applications from all backgrounds, orientations, and experiences.
Be part of a team that celebrates diversity and thrives on collaboration.
Required Skill Profession
Retail & Consumer Products
📌 Manager Shop, Collingwood Football Club
🏢 Delaware North
📍 Australia